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Online Security

First Commercial Bank, N.A (USA) utilizes various measures to safeguard your information online.

Encryption: Once you’re logged into First Commercial Bank Online, your transactions are encrypted using Secure Socket Layer (SSL) technology and 128-bit encryption to protect against interception. This technology scrambles the communications between your computer and the server, generating messages unreadable to anyone outside of the secure environment who should not have access to them. There are two ways to check that your session is secure:

  • A closed, or locked, padlock — usually located in the lower right hand section of your browser window — indicates a secure connection
  • Look for http:// at the beginning of the Website address or URL in your web browser; the “s” in "http" means it is secure

For maximum security, First Commercial Bank, N.A (USA) recommends the use of the latest commercially accepted browser versions offered by Microsoft (Internet Explorer) or Mozilla (Firefox). Upgrading is quick, easy, and free.

Custom User ID and Password: When you enroll in First Commercial Bank Online, you can select your own User ID and Password. We recommend that you change your Password every 90 days and do not disclose it to anyone.

Timed Log-Off: If you forget to log off, your session will automatically time out after a period of not being used. We recommend that you use the “Sign Off” feature if you are done using First Commercial Bank Online or will be away from your computer for an extended period of time. Also, close your browser to prevent others from using your access.

Firewalls: Unauthorized entry to FCBUSA’s internal network of computer systems is shielded by our firewalls, which protects the computer network systems that interact with the Internet.

Continuous Surveillance: Our security teams use up-to-the-minute security procedures and in-depth, regular security analyses to ensure that your private information remains private.